Your overall judgment of SriLankan Airlines:

	Excellent	Good	Fair	Poor	Very Poor
Value for money
Consistency of services
Our performance compared to your expectation
Overall ground services
Overall inflight services
Overall services

Based on your experience, please rank the top 3 international airlines:

1st	---Select--- SriLankan Airlines Aeroflot Air Arabia Air Asia Air Berlin Air Canada Air China Air France Air India Alitalia American Airlines Asiana Airlines Austrian Airlines British Airways Cathay Pacific China Eastern China Southern Airlines Chongqing Airlines Continental Airlines Delta Airlines EasyJet Edelweiss Air Emirates Etihad Airways FinnAir Fly Dubai Garuda Indonesia Gulf Air Iberia Indigo Airlines Japan Airlines Jet Airways KLM Korean Airlines Kuwait Airways LAN Airlines LOT Polish Airlines Lufthansa Malaysian Airlines Malindo Air Oman Air Pakistan Int`l Airlines Philippine Airlines Qantas Qatar Airways Rossiya Air Royal Jordanian Ryan S7 Airlines Salam Air Saudi Arabian Airlines Scandinavian A/L(SAS) Silk Air Singapore Airlines South African Airlines Spice Jet Swiss Int`l Airlines Thai Airways Thai Lion Air Tiger Airways Turkish Airlines United Airlines Virgin Atlantic VISTARA Other
2nd	---Select--- SriLankan Airlines Aeroflot Air Arabia Air Asia Air Berlin Air Canada Air China Air France Air India Alitalia American Airlines Asiana Airlines Austrian Airlines British Airways Cathay Pacific China Eastern China Southern Airlines Chongqing Airlines Continental Airlines Delta Airlines EasyJet Edelweiss Air Emirates Etihad Airways FinnAir Fly Dubai Garuda Indonesia Gulf Air Iberia Indigo Airlines Japan Airlines Jet Airways KLM Korean Airlines Kuwait Airways LAN Airlines LOT Polish Airlines Lufthansa Malaysian Airlines Malindo Air Oman Air Pakistan Int`l Airlines Philippine Airlines Qantas Qatar Airways Rossiya Air Royal Jordanian Ryan S7 Airlines Salam Air Saudi Arabian Airlines Scandinavian A/L(SAS) Silk Air Singapore Airlines South African Airlines Spice Jet Swiss Int`l Airlines Thai Airways Thai Lion Air Tiger Airways Turkish Airlines United Airlines Virgin Atlantic VISTARA Other
3rd	---Select--- SriLankan Airlines Aeroflot Air Arabia Air Asia Air Berlin Air Canada Air China Air France Air India Alitalia American Airlines Asiana Airlines Austrian Airlines British Airways Cathay Pacific China Eastern China Southern Airlines Chongqing Airlines Continental Airlines Delta Airlines EasyJet Edelweiss Air Emirates Etihad Airways FinnAir Fly Dubai Garuda Indonesia Gulf Air Iberia Indigo Airlines Japan Airlines Jet Airways KLM Korean Airlines Kuwait Airways LAN Airlines LOT Polish Airlines Lufthansa Malaysian Airlines Malindo Air Oman Air Pakistan Int`l Airlines Philippine Airlines Qantas Qatar Airways Rossiya Air Royal Jordanian Ryan S7 Airlines Salam Air Saudi Arabian Airlines Scandinavian A/L(SAS) Silk Air Singapore Airlines South African Airlines Spice Jet Swiss Int`l Airlines Thai Airways Thai Lion Air Tiger Airways Turkish Airlines United Airlines Virgin Atlantic VISTARA Other

Three reasons for your first choice of airline:

Good experience	Inflight service	Competitive fare	FlySmiLes / Alliance
National carrier	Non-stop flight	Convenient flight time	Reputation of airline
Type of aircraft	Recommended by friends	Recommended by travel agent	Company policy
Online convenience	Special airline fares	Other (Please specify)

If we are to improve one aspect of our product or services, what would you recommend?

---Select--- Baggage Beverages Business class lounge facilities Cabin crew attitude Cabin crew grooming Cabin temperature Delay handling Entertainment issue Flight schedule Food Frequent flyer programme Ground staff attitude Ground staff grooming Leg space Movies Quality of head phones Seat comfort Seat issue Services to differently abled passengers Services to elderly passengers Special meals Toilet cleanliness Other